This Privacy Policy ("Policy") applies to
www.esttaxes.com, and Established Living LLC ("Company") and
governs data collection and usage. For the purposes of this Privacy Policy,
unless otherwise noted, all references to the Company include
www.esttaxes.com. The Company's website is an e-commerce and information
site. By using the Company website, you consent to the data practices described
in this statement.
Collection of your Personal Information
In order to better provide you with products and services
offered, the Company may collect personally identifiable information, such as
your:
-First and last name
-Mailing address
-Email address
-Phone number
If you purchase the Company's products and services, we
collect billing and credit card information. This information is used to
complete the purchase transaction.
We do not collect any personal information about you unless
you voluntarily provide it to us. However, you may be required to provide
certain personal information to us when you elect to use certain products or
services. These may include: (a) registering for an account; (b) entering a
sweepstakes or contest sponsored by us or one of our partners; (c) signing up
for special offers from selected third parties; (d) sending us an email
message; (e) submitting your credit card or other payment information when ordering
and purchasing products and services. To wit, we will use your information for,
but not limited to, communicating with you in relation to services and/or
products you have requested from us. We also may gather additional personal or
non-personal information in the future.
Use of your Personal Information
The Company collects and uses your personal information in
the following ways:
-to operate and
deliver the services you have requested
-to provide you
with information, products, or services that you request from us
-to provide you
with notices about your account
-to carry out
the Company's obligations and enforce our rights arising from any contracts
entered between you and us, including for billing and collection
-to notify you
about changes to our www.esttaxes.com or any products or services we
offer or provide through it
-in any other
way we may describe when you provide the information
-for any other
purpose with your consent.
The Company may also use your personally identifiable
information to inform you of other products or services available from the
Company and its affiliates.
SMS/Text Messaging (SMS Opt-In, Consent, and Use)
If you provide your phone number and opt in to receive SMS/text messages from the Company, the Company may send text messages related to your relationship with us, including but not limited to: appointment reminders, document requests, service updates, tax filing status notifications, customer support messages, and (if you separately opt in) promotional or marketing messages. Message frequency varies. Message and data rates may apply.
How SMS consent is obtained: SMS consent is obtained only when you affirmatively opt in. Consent may be collected through one or more of the following methods: (a) submitting an online form where you provide your phone number and agree to receive SMS/text messages (including by checking an unchecked consent checkbox); (b) completing an intake, onboarding, or client service form that includes SMS consent; (c) texting a keyword to the Company’s phone number (where applicable), which may include a confirmation message; and/or (d) providing verbal consent (where permitted) that is documented in Company records. Consent is not a condition of purchase.
How SMS consent is used: SMS consent is used solely to communicate with you as described above. You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact the Company using the contact information listed in this Policy. After you opt out, you may receive one final confirmation message, and no further messages will be sent unless you re-opt in.
Sharing Information with Third Parties
The Company does not sell, rent, or lease its customer lists
to third parties.
The Company may, from time to time, contact you on behalf of
external business partners about a particular offering that may be of interest
to you. In those cases, your unique personally identifiable information (email,
name, address, phone number) is transferred to the third party. The Company may
share data with trusted partners to help perform statistical analysis, send you
email or postal mail, provide customer support, or arrange for deliveries. All
such third parties are prohibited from using your personal information except
to provide these services to the Company, and they are required to maintain the
confidentiality of your information.
The Company may disclose your personal information, without
notice, if required to do so by law or in the good faith belief that such
action is necessary to: (a) conform to the edicts of the law or comply with
legal process served on the Company or the site; (b) protect and defend the
rights or property of the Company; and/or (c) act under exigent circumstances
to protect the personal safety of users of the Company, or the public.
Opt-Out of Disclosure of Personal Information to Third Parties
In connection with any personal information we may disclose
to a third party for a business purpose, you have the right to know:
-The categories
of personal information that we disclosed about you for a business purpose.
You have the right under the California Consumer Privacy Act
of 2018 (CCPA) and certain other privacy and data protection laws, as
applicable, to opt out of the disclosure of your personal information. If you
exercise your right to opt out of the disclosure of your personal information,
we will refrain from disclosing your personal information, unless you
subsequently provide express authorization for the disclosure of your personal
information. To opt out of the disclosure of your personal information, visit
this web page www.esttaxes.com.
Tracking User Behavior
The Company may keep track of the websites and pages our
users visit within the Company, in order to determine what the Company services
are the most popular. This data is used to deliver customized content and
advertising within the Company to customers whose behavior indicates that they
are interested in a particular subject area.
Automatically Collected Information
The Company may automatically collect information about your
computer hardware and software. This information can include your IP address,
browser type, domain names, access times, and referring website addresses. This
information is used for the operation of the service, to maintain quality of
the service, and to provide general statistics regarding the use of the
Company's website.
Data Handling and Security (How We Protect User Data)
The Company takes reasonable administrative, technical, and physical measures to help protect personal information from unauthorized access, use, alteration, and disclosure. These measures may include limiting access to personal information to authorized personnel and service providers who need the information to perform services, using secure systems and controls, and using encryption and secure transmission methods where appropriate (such as HTTPS).
Despite these safeguards, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially reasonable means to protect your information, we cannot guarantee absolute security.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a
verifiable request from you, we will:
-Delete your
personal information from our records; and
-Direct any
service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests
to delete your personal information if it is necessary to:
-Complete the
transaction for which the personal information was collected, fulfill the terms
of a written warranty or product recall conducted in accordance with federal
law, and provide a good or service requested by you, or reasonably anticipated
within the context of our ongoing business relationship with you, or otherwise
perform a contract between you and us;
-Detect security
incidents, protect against malicious, deceptive, fraudulent, or illegal
activity; or prosecute those responsible for that activity;
-Debug to
identify and repair errors that impair existing intended functionality;
-Exercise free
speech, ensure the right of another consumer to exercise his or her right of
free speech, or exercise another right provided for by law;
-Comply with the
California Electronic Communications Privacy Act;
Contact Information
The Company welcomes your questions or comments regarding
this Policy. If you believe that the Company has not adhered to this Policy,
please contact the Company at:
Established Living LLC
4220 Sky Flower Lane
Email Address:
Phone Number:
321.391.9887
Effective as of February 6, 2026
